TELLER SUPERVISOR

The Chronicle of Higher Education; Great Falls (MT); Presencial; USD 40 000 - 60 000; Tempo integral

Resumo da oferta

The Chronicle of Higher Education seeks a Teller Supervisor responsible for basic paying and receiving duties and for overseeing Teller staff at the designated branch(es). The role includes admin of teller transactions, safeguarding bank assets, and referring bank products and services.

It also entails training tellers and ensuring compliance with bank guidelines. Minimum requirements include 2-3 years teller experience and a high school diploma or equivalent, with proficiency in Ten-key skills

Qualificações

• Strong commitment to providing exceptional customer service.
• 2-3 years experience as a teller.
• High school diploma or equivalency.
• Proficient in Ten-key skills and computer experience.

Responsabilidades

• Establish clear performance objectives for tellers and provide feedback on performance progress.
• Provide support and resources to help tellers grow and improve in their positions.
• Train tellers in new procedures and regulations as needed.

Conhecimentos

Customer service

Supervisory experience

Ten-key skills

Computer proficiency

Formação académica

High school diploma or equivalency

Ferramentas

Premier Teller program

Descrição da oferta de emprego

Position General Responsibilities:

This position is responsible for the basic paying and receiving teller duties as well as to oversee all Teller staff and functions of teller area. Will perform administration of all teller transactions, protection of Bank assets and referral of Bank products and services. Also responsible for training of Tellers at the designated branch(es).

Employees Supervised:

Tellers in designated branch

Education, Experience and Certification Requirements

Note: Only minimum responsibilities are listed. Other responsibilities may be required as requested by management.

Basic Qualifications:

1. Strong commitment to providing exceptional customer service.
2. 2-3 years experience as a teller.
3. High school diploma or equivalency.
4. Proficient in Ten-key skills and computer experience.

Preferred Qualifications:

1. Previous teller supervisory experience.
2. Previous experience with Premier Teller program.

Dimension of Job:

Establish clear performance objectives of employees and provide feedback to tellers on performance progress or issues. Provide support and resources to help employees grow and improve in current positions. Effectively administer/train employees to develop the knowledge and skills necessary to be successful in their positions. Possess a clear understanding of banking operations, guidelines, and products. Train tellers in new procedures/regulations as needed.

For full description, which includes physical mental demands please see attachment.