Lead Teller & Member Experience Coach

Community First Credit Union | Wisconsin; De Pere (WI); On-site; USD 42,000 - 60,000; Full time

Job summary

Community First Credit Union is looking for an Assistant Head Teller to work closely with the Head Teller, guiding the Teller line and ensuring operational soundness while delivering a WOW experience to our members. You will grow your leadership and operational skills while continuing to do what you love as a Teller.

In this role you will supervise cash handling, balance drawers, and train Tellers, while monitoring regulatory changes and assisting with branch efficiency.

Qualifications

• Three years’ relevant teller experience; supervisory experience preferred.
• Excellent verbal and written communication skills.
• Familiarity with Microsoft Office and web-based software packages.

Responsibilities

• Provide exceptional, WOW service to members.
• Cech/ cashing checks for members and accepting loan payments.
• Place holds on deposits for uncollected funds per policy.

Skills

Customer service

Supervisory experience

Time management

Communication skills

Tools

Microsoft Office

Job description

Community First Credit Union is looking for an Assistant Head Teller to work closely with the Head Teller, guiding the Teller line and ensuring operational soundness while delivering a WOW experience to our members. You will grow your leadership and operational skills while continuing to do what you love as a Teller.

In this role you will supervise cash handling, balance drawers, and train Tellers, while monitoring regulatory changes and assisting with branch efficiency.