Lead Teller: Branch Ops & Member Experience

Fourleaf-Federal-Credit-Union

Albertson (NY)

On-site

USD 33,000 - 41,000

Full time

5 days ago

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Benefits offered by this job

Medical, dental, and vision coverage

Life and disability insurance

401(k) with employer match

Wellness programs

Annual performance-based bonus

Reimbursement programs

Flexible work options

Volunteer opportunities

Clubs, social events

Job summary

FourLeaf Federal Credit Union in New York seeks a Head Teller to lead branch operations, supervise tellers, and ensure accurate financial transactions. You will drive exceptional member experiences, develop staff, and uphold compliance standards while collaborating with the supervisory team. Monday to Saturday availability is required.

The role emphasizes leadership, operational excellence, and strong customer engagement to foster lasting member relationships and cross-sell banking solutions.

Qualifications

Leadership and team development skills are essential.
Experience in branch operations and customer service.
Understanding of banking regulations and risk controls.

Responsibilities

Lead teller operations and supervise branch activities.
Ensure accurate processing of deposits, withdrawals, and transfers.
Coach tellers and drive exceptional member experiences.
Maintain branch controls, risk management, and compliance.
Collaborate with leadership to meet performance goals.

Skills

Leadership

Operations management

Employee development

Member experience

Compliance

Education

College degree preferred

Job description

The role emphasizes leadership, operational excellence, and strong customer engagement to foster lasting member relationships and cross-sell banking solutions.

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