Lead Teller & Branch Operations Leader

FourLeaf Federal Credit Union; Albertson (NY); On-site; USD 55,000 - 64,000; Full time

Benefits offered by this job

Competitive 401(k)

Tuition reimbursement

Flexible work options

Volunteer opportunities

Well-being programs

Job summary

FourLeaf Federal Credit Union is seeking a Head Teller in New York to lead the teller unit, drive branch operations, and deliver exceptional member experiences. You will mentor tellers, cross-sell products, and ensure accurate transaction processing while complying with banking policies.

The role requires leadership, supervisory experience, and a college degree or equivalent. Availability Monday–Saturday and a focus on service quality are essential.

Qualifications

• College degree preferred; some college or related work experience required.

Responsibilities

• Lead teller unit operations and cash management in the branch.
• Provide exceptional member experiences and cross-sell products and services.
• Coach and develop tellers; participate in onboarding and performance conversations.
• Ensure compliance with banking policies, risk controls, and regulatory requirements.

Skills

Leadership

Communication

Customer service

Supervisory

Education

College degree

Tools

FourLeaf systems

Job description

FourLeaf Federal Credit Union is seeking a Head Teller in New York to lead the teller unit, drive branch operations, and deliver exceptional member experiences. You will mentor tellers, cross-sell products, and ensure accurate transaction processing while complying with banking policies.

The role requires leadership, supervisory experience, and a college degree or equivalent. Availability Monday–Saturday and a focus on service quality are essential.