Lead Technical Project Manager

Brunner; Pittsburgh (Allegheny County); Hybrid; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a Lead Technical Project Manager to join their dynamic Digital Experience Design team. This role is pivotal in driving the successful delivery of diverse digital projects, focusing on website project initiation through final delivery. The ideal candidate will possess a strong background in project management methodologies, including Agile and Waterfall, and have a passion for digital technology. This innovative firm offers a flexible work policy, unlimited PTO, and a collaborative environment where your contributions can make a significant impact on exciting projects. If you are detail-oriented and thrive in a fast-paced setting, this opportunity could be the next step in your career.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401k Plan

Life Insurance

Commuter Benefits

Unlimited PTO

Half Day Summer Fridays

Qualifications

• 8+ years’ experience managing complex digital projects.
• Proven agency experience with web, CMS, and CRM tech stacks.
• Experience writing functional and technical requirements.

Responsibilities

• Manage the entire project lifecycle from definition to implementation.
• Establish relationships to effectively manage the project process.
• Drive quality on all deliverables and lead quality assurance efforts.

Skills

Agile Methodologies

Waterfall Methodologies

Client Service

Digital Marketing

Project Management

Communication Skills

Education

4-year degree in related field

Tools

MS Project

Wrike

Excel

Job description

Description

We're looking for a Lead Technical Project Manager to join our Digital Experience Design team to help drive the successful delivery of a wide range of digital projects. The ideal candidate is organized, detail-oriented, and confident managing both the big picture and day-to-day tasks. If you’re passionate about digital technology and love seeing a project through from start to finish, this role could be the next step in your career!

The Lead Technical Project Manager leads the direction and delivery of digital projects, primarily focusing on website project initiation through final delivery. Knowledge of various CMS platforms and web development frameworks, and a secondary focus on marketing automation, email, CRM and experiential digital technology is required. This role will lead a cross-functional digital team across a broad range of digital projects. This role will focus on leading day-to-day operations and helping deliver exceptional work that drives results as well as investigating, evaluating and recommending Technology stacks based on the need/scenario presented.

KEY PERFORMANCE INDICATORS:

• Act as point person for assigned projects to lead teams in delivery
• Manage the entire project lifecycle from project definition to implementation.
• Create appropriate project documentation such as scopes of work, project plans, user flows, detailed requirements, schedules, budgets, status and project tasks to help our internal teams understand what is expected of them, so that they deliver quality work in an efficient manner.
• Risk Management - provide risk assessment and management on all aspects of the project. Keep the team informed on all risk issues and create risk avoidance plans.
• Create Partnerships - establish relationships at all levels, both internally and externally, to effectively manage the project process, resolve issues, and meet deadlines, budget parameters and scope.
• Strategic Planning- Develop and implement strategic project management initiatives that align with the agency's goals and objectives. If none exists, lead the development of the Brunner process or operating procedure.
• Strategic Leadership and Partnership- Provide leadership, mentorship, and guidance to project managers and junior staff, fostering a collaborative and high-performance team environment. Establish strong working relationships at all levels to resolve issues and meet deadlines, budgets, and scope.
• External and Internal Client consulting – provide recommendations and insight regarding best practice, process, and delivery.
• Collaborate with management to continually refine and enhance the overall digital experience and development process.
• Collaborate with teams to integrate new and innovative solutions that respond to internal and client needs.
• Ensure profitability of accounts through budgeting, control of expenses, and accurate income forecasting.
• Monitor all issues and problems, document current status of projects, and explain any variances and remediation plan to project stakeholders.
• Drive quality on all deliverables, and lead quality assurance efforts
• Seek professional development and stay attuned to emerging web and marketing techniques.

Requirements

EDUCATION/EXPERIENCE:

• Proven agency experience
• Proven experience with web, CMS and CRM tech stacks and projects
• Proven client service experience for a professional service company or agency
• 4-year degree in related field of study
• 8+ years’ experience managing complex comprehensive, digital projects
• Experience writing functional and technical requirements
• Experience with budgeting, project burndown and reporting
• Excellent written and oral communication skills
• Experience with industry tools such as MS Project, Wrike, Excel to create schedules, budgets, status reports and more

KNOWLEDGE, SKILLS, ABILITIES REQUIRED:

• Strong background in Agile and Waterfall methodologies
• Technical/Interactive Project Management process & tools
• Website experience, including knowledge of various CMS platforms
• Digital marketing experience, including SEO, display, social and SEM
• Familiarity with various digital technologies including CMS, CRM/Automation, Digital Marketing Platforms
• High level understanding of web technologies and platforms
• Web QA process, tools and measurement
• Web analytics
• Ability to motivate and manage a virtual team
• Excellent organizational skills and attention to detail
• Interpersonal skills to work directly with and manage other team members

Who We Are

Brunner is an integrated marketing communications agency with a fast-paced, creative environment. We value Perseverance, Integrity, Tenacity, Curiosity, and Heart in every aspect of our business, especially our team members. We are good people creating good work. Brunner’s commitment is to its people - fostering growth within (robust training, low attrition, and commitment to diversity), becoming an extension of their client’s teams and maintaining long-term relationships, and creating great marketing programs that achieve business impact for their clients.

Perks

We offer your full traditional benefits including health, dental, vision, a 401k plan, and life insurance. We also offer commuter and transit benefits, as well as an employee wellness benefit for you to enjoy your life outside of work. Add to that unlimited PTO, half day summer Fridays and all the holiday time off you would expect.

Flexible Work Policy

It's simple - work where it's most convenient for you! We recognize that we're a mixed group of people with different priorities in our lives, so we empower our employees to create their ideal working scenario...in-office, at home, or a hybrid of both. Keep in mind you might need to pop into the office for a client meeting here and there, or even an agency-wide meeting.

Environmental Demands

Normal office environment. Ability to sit for extended periods of time including extensive use of PC equipment.

We like everyone, so we are an equal opportunity employer. We do not consider your race, religion, ethnicity, national origin, age, sex, disability, marital status, sexual orientation, or veteran status when deciding to hire you. We just want you to be you.