Lead Technical PM & Data Architect – Contact Center Migration

REALIGN LLC; Austin (TX); On-site; USD 130,000 - 180,000; Full time

Job summary

REALIGN LLC in Austin, TX is looking for a Technical Project Manager & Data Architect to lead a large contact center platform migration. You will coordinate cross-functional teams, design data and reporting architectures, and ensure data integrity across both old and new systems.

The ideal candidate has 8+ years of experience in technical project management and data architecture, with strong communication skills and experience in enterprise data warehouses and reporting.

Qualifications

• Strong written and verbal communication required.
• Experience in technical project management.
• Change control and testing management experience.
• Enterprise data warehouse experience.
• Experience with business reporting.

Responsibilities

• Lead data architecture and reporting design for migration.
• Coordinate changes to reporting semantics and data flows.
• Socialize project status updates with stakeholders.
• Ensure data integrity across old and new platforms.
• Develop and execute data testing.

Skills

Technical Project Management

Communication skills

Change management

Data warehousing

SQL

Tools

Snowflake

AWS

Tableau

Maestro

Monsterboard

Prism / Core

DataDoor

UDM

Job description

REALIGN LLC in Austin, TX is looking for a Technical Project Manager & Data Architect to lead a large contact center platform migration. You will coordinate cross-functional teams, design data and reporting architectures, and ensure data integrity across both old and new systems.

The ideal candidate has 8+ years of experience in technical project management and data architecture, with strong communication skills and experience in enterprise data warehouses and reporting.