Technical Project Manager & Data Architect-6

REALIGN LLC

Austin (TX)

On-site

USD 130,000 - 180,000

Full time

14 days+
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Job summary

REALIGN LLC in Austin, TX is looking for a Technical Project Manager & Data Architect to lead a large contact center platform migration. You will coordinate cross-functional teams, design data and reporting architectures, and ensure data integrity across both old and new systems.

The ideal candidate has 8+ years of experience in technical project management and data architecture, with strong communication skills and experience in enterprise data warehouses and reporting.

Qualifications

  • Strong written and verbal communication required.
  • Experience in technical project management.
  • Change control and testing management experience.
  • Enterprise data warehouse experience.
  • Experience with business reporting.

Responsibilities

  • Lead data architecture and reporting design for migration.
  • Coordinate changes to reporting semantics and data flows.
  • Socialize project status updates with stakeholders.
  • Ensure data integrity across old and new platforms.
  • Develop and execute data testing.

Skills

Technical Project Management
Communication skills
Change management
Data warehousing
SQL

Tools

Snowflake
AWS
Tableau
Maestro
Monsterboard
Prism / Core
DataDoor
UDM

Job description

Technical Project Manager & Data Architect-6

Austin, Texas 73301 Posted September 14th, 2026

Job Title: Technical Project Manager & Data Architect

Location: Austin, TX

Full Time

Exp:-8+Yrs

Job Description

Help with a large contact center platform migration. Ideally, a good communicator with experience in large enterprise projects, data warehousing, technical documentation, and project management and/or data architecture. Contact center tech experience, particularly Genesys, is a plus. An experienced technical project manager and data architect to manage the business data and reporting needs of a large contact center platform migration project.

Work closely with other cross-functional teams to deliver data and reporting design, documentation, change coordination, and testing during the migration of its contact center platform which is shared with other business units. This individual will shepherd the data and reporting design of the project, coordinate changes to reporting semantics and other instruments, regularly socialize project status updates and business reporting impacts with stakeholders, document the new end-to-end data flows and objects, develop and execute data testing, and ensure data integrity and business continuity between both old and new platforms within the existing reporting infrastructure.

Required qualifications:
  • Strong written and verbal communication skills
  • Technical project management
  • Change control and testing management
  • Enterprise data warehouse experience
  • Business operational and historical reporting
Preferred qualifications:
  • Genesys Engage and/or Cloud CX
  • Genesys ICON and/or A3S
  • DataHub, data stewardship, knowledge management
  • Snowflake / AWS, SQL
  • Tableau
  • in-house tools: Maestro, Monsterboard, Prism / Core, DataDoor, UDM
Required Skills
  • Contact center experience
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