Technical PM & Data Architect for Enterprise Migration Lead

Tata Consultancy Services; Austin (TX); Hybrid; USD 100,000 - 130,000; Full time

Job summary

Tata Consultancy Services in Austin, TX is seeking an experienced Technical Project Manager and Data Architect to oversee a large contact center platform migration. You will manage business data, reporting needs, and cross-functional coordination across data design, testing, and change control.

The role requires strong communication, enterprise data warehouse experience, and expertise in data reporting, ensuring data integrity and continuity between platforms during the migration.

Qualifications

• Strong written and verbal communication skills.
• Technical project management.
• Change control and testing management.
• Enterprise data warehouse experience.
• Business operational and historical reporting.

Responsibilities

• Lead migration activities for a large contact center platform, coordinating with cross-functional teams.
• Define and socialize data and reporting designs and end-to-end data flows.
• Document reporting semantics, changes, and data lineage; coordinate testing and data integrity checks.
• Develop and execute data testing plans and ensure data integrity across old and new platforms.
• Communicate project status and business reporting impacts with stakeholders throughout the migration.

Skills

Communication skills

Technical PM

Change control

Data warehouse

Reporting

Tools

Snowflake / AWS

SQL

Tableau

Maestro

Monsterboard

Prism / Core

DataDoor

UDM

Job description

Tata Consultancy Services in Austin, TX is seeking an experienced Technical Project Manager and Data Architect to oversee a large contact center platform migration. You will manage business data, reporting needs, and cross-functional coordination across data design, testing, and change control.

The role requires strong communication, enterprise data warehouse experience, and expertise in data reporting, ensuring data integrity and continuity between platforms during the migration.