Lead Tech Field Engineer: VIP Desk-side & Storage/Server

Unisys; Aurora (CO); On-site; USD 80,000 - 120,000; Full time

Job summary

Unisys is seeking a Lead Tech Field Engineer to serve as the primary field engineer for large, complex clients in Aurora, IL. You will perform server and storage break-and-fix, VIP deskside support, and high-level installation activities for storage and network devices.

Applicants should have a High School Diploma or GED, possibly a technical certification or Associate Degree, and typically 4–6 years of relevant experience. Export-control eligibility may apply.

Qualifications

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally, 4-6 years’ experience in area of responsibility.
• This role may require access to export-controlled commodities and technology; eligible for required U.S. government authorizations.

Responsibilities

• Serve as Field Engineer for large, complex clients and across company products and services.
• Perform server and storage break and fix.
• Perform VIP deskside support activities.
• Use advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverage advanced understanding of hardware, software and operating systems to address significant issues escalated from team members and clients.
• Test and certify mainframes, servers and other infrastructure related to networks and peripherals.

Skills

Field engineering

Server & storage repair

VIP deskside support

Hardware troubleshooting

Networking basics

Education

High School Diploma or GED

Associate Degree (or equivalent)

Job description

Unisys is seeking a Lead Tech Field Engineer to serve as the primary field engineer for large, complex clients in Aurora, IL. You will perform server and storage break-and-fix, VIP deskside support, and high-level installation activities for storage and network devices.

Applicants should have a High School Diploma or GED, possibly a technical certification or Associate Degree, and typically 4–6 years of relevant experience. Export-control eligibility may apply.