Lead TAM — Enterprise Accounts, Flexible Schedule

Genetec; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Attractive compensation package with 401K match

Training Tuition Reimbursement Program

Work-life balance with a flexible working schedule

Job summary

A technology company in the United States is seeking a Technical Account Manager (TAM) Team Leader. This role involves leading a team of Technical Account Managers to enhance customer success and service delivery within enterprise physical security environments. The ideal candidate must have experience in Technical Account Management and excellent leadership skills. You'll be responsible for team performance and ensuring that clients receive optimal value through proactive service delivery and management of key accounts. An attractive compensation package is offered.

Qualifications

• 3+ years in Technical Account Management or related role.
• Experience leading or mentoring others.
• Comfortable managing a portfolio of accounts.

Responsibilities

• Lead and develop a team of Technical Account Managers.
• Manage strategic customer relationships and escalations.
• Drive feature adoption and measurable outcomes.

Skills

Customer-obsessed mindset

Strong communication skills

Ability to lead teams

Understanding of physical security concepts

Job description

A technology company in the United States is seeking a Technical Account Manager (TAM) Team Leader. This role involves leading a team of Technical Account Managers to enhance customer success and service delivery within enterprise physical security environments. The ideal candidate must have experience in Technical Account Management and excellent leadership skills. You'll be responsible for team performance and ensuring that clients receive optimal value through proactive service delivery and management of key accounts. An attractive compensation package is offered.