Lead Spa Sales Associate

Hand & Stone Massage and Facial Spa; Smyrna (GA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Free food & snacks

Paid time off

Vision insurance

Wellness resources

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Hand & Stone Massage and Facial Spa in Smyrna, GA is seeking a Lead Spa Associate to deliver exceptional client experiences while supporting daily operations and coaching team members.

As a hands-on leader, you will drive membership sales, promote services, mentor staff, and help maintain a welcoming, wellness-focused culture across the spa.

Qualifications

• Customer service and sales experience preferred.
• Leadership or supervisory experience preferred.
• Ability to multitask in a fast-paced environment.
• Flexible schedule with weekend availability.

Responsibilities

• Lead by example in delivering exceptional customer service
• Coach Spa Associates through training and daily guidance
• Meet and exceed membership sales and retail goals
• Build lasting relationships with members and guests
• Promote spa services, memberships, and special offers
• Open/close procedures and daily operations
• Maintain spa cleanliness and presentation standards
• Answer phones, schedule appointments, and support admin tasks
• Foster a positive, results-driven team culture

Skills

Customer service

Communication

Sales skills

Leadership

Multi-tasking

Weekend availability

Job description

Benefits:

• 401(k)


• 401(k) matching


• Free food & snacks


• Paid time off


• Vision insurance


• Wellness resources


• Bonus based on performance


• Competitive salary


• Employee discounts


• Flexible schedule


• Free uniforms


• Opportunity for advancement


• Training & development

Lead Spa Associate | $17/hour | Hand & Stone Smyrna GA

Welcome. Inspire. Lead.

At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. As a Lead Spa Associate, you'll play a key role in delivering exceptional client experiences while supporting daily operations, coaching team members, and helping drive spa performance.

Why Join Hand & Stone?

• Leadership Growth – Take the next step in your career by supporting team development, membership growth, and operational excellence.


• Training & Development – Access ongoing sales training, leadership coaching, and advancement opportunities within a growing wellness brand.


• Flexible Scheduling – Enjoy a supportive work environment with scheduling options designed to fit your lifestyle.


• Wellness-Focused Culture – Join an industry leader with over 20 years of success dedicated to helping clients and team members thrive.

What You'll Do

• Lead by example in delivering exceptional customer service


• Support Spa Associates through coaching, training, and daily guidance


• Meet and exceed membership sales and retail goals


• Build lasting relationships with members and guests


• Promote spa services, memberships, and special offers


• Assist with opening/closing procedures and daily operations


• Maintain spa cleanliness and presentation standards


• Answer phones, schedule appointments, and support administrative tasks


• Help create a positive, results-driven team culture

What We're Looking For

• Strong customer service and communication skills


• Sales-driven mindset with a passion for wellness


• Leadership or supervisory experience preferred


• Ability to multitask in a fast-paced environment


• Flexible schedule, availability must include weekends

Join Hand & Stone and help create experiences that make every visit the best hour of our clients' month.

LSA631

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.