Lead Software Engineer, IT Support Integrations & Automation

Worky; Dunwoody (GA); On-site; USD 107,000 - 180,000; Full time

Benefits offered by this job

Annual raise and bonus

401(k) plan with company contributions

Generous time off and benefits

Job summary

State Farm is seeking a Lead Software Engineer to shape the future of enterprise IT support. You will lead delivery across a connected ecosystem including ServiceNow, Amazon Connect, chatbot/virtual agents, and mobile apps.

The role involves technical leadership across internal teams and external partners, aligning priorities, improving execution, and raising engineering standards across multiple platforms and integrations.

Qualifications

• 5+ years of experience in software engineering
• Proficiency in JavaScript, TypeScript, Java, or Python
• Experience with ServiceNow or strong web application development
• Experience building and supporting APIs and integrations
• Strong troubleshooting and cross-functional collaboration skills

Responsibilities

• Lead end-to-end delivery of enterprise IT support solutions
• Drive technical design, code quality, and Agile/DevOps practices
• Collaborate with architects, UX, product stakeholders, and partners
• Influence engineering standards and delivery across teams
• Oversee reliability, observability, and operational support
• Mentor engineers and promote best practices in software development

Skills

JavaScript

TypeScript

Java

Python

APIs & integrations

Tools

ServiceNow

AWS

React

Node.js

Job description

State Farm is seeking a Lead Software Engineer to shape the future of enterprise IT support. You will lead delivery across a connected ecosystem including ServiceNow, Amazon Connect, chatbot/virtual agents, and mobile apps.

The role involves technical leadership across internal teams and external partners, aligning priorities, improving execution, and raising engineering standards across multiple platforms and integrations.