Lead Software Engineer, AWS & SRE — AI-Driven Reliability

JPMorgan Chase & Co.; Kentucky; On-site; USD 120,000 - 160,000; Full time

Job summary

JPMorgan Chase & Co. in the Deposits team of the Consumer & Community Banking Division seeks a Lead Software Engineer to drive architecture, reliability, and scalable solutions across the AWS stack.

You will lead live site management, define SRE practices, advance observability, manage incident response, and promote enterprise AI-assisted development within regulated environments. Experience with cloud architectures, cost optimization, and strong executive communication is required to deliver

Qualifications

• 5+ years applied software engineering experience.
• Deep AWS expertise across compute, data, networking, security, and observability.
• Systems thinking to reason about trade-offs and dependencies across a product.
• Strategic command of cost, scalability, automation, reliability, and AI integration.
• Executive communication and rigorous, independent judgment in regulated environments.
• Proven experience managing cloud-hosted production services and leading Live Site Management.
• Strong SRE and observability including SLI/SLO definition, telemetry, tracing, alert design, capacity management, and performance engineering.

Responsibilities

• Lead Live Site Management and cloud production practices.
• Define and improve SRE practices including SLIs/SLAs, error budgets, capacity planning.
• Advance observability with logging, metrics, tracing, dashboards, alerts.
• Drive major incident response, root-cause analysis, and durable remediation.
• Establish production health metrics for leadership visibility.
• Promote AI-assisted engineering practices and validate outputs.

Skills

AWS expertise

SRE / observability

Incident response / RCAs

Executive communication

AI-assisted development

Cost optimization

Education

Software engineering certification

Job description

JPMorgan Chase & Co. in the Deposits team of the Consumer & Community Banking Division seeks a Lead Software Engineer to drive architecture, reliability, and scalable solutions across the AWS stack.

You will lead live site management, define SRE practices, advance observability, manage incident response, and promote enterprise AI-assisted development within regulated environments. Experience with cloud architectures, cost optimization, and strong executive communication is required to deliver