Slot Operations Supervisor | Casino Floor Leader

Caesars Entertainment Corp; Las Vegas (NV); On-site; USD 60,000 - 90,000; Full time

Job summary

Caesars Palace in Las Vegas is seeking an Assistant Casino Manager-Slots to supervise slot staff, verify transactions, and support the Casino Manager-Slots. You will ensure compliance with regulations and provide training feedback to staff.

In this role, you will manage scheduling, training, customer relations, and on-floor supervision, while maintaining security of games and money. Strong math, communication, and shift-flexibility are required.

Qualifications

• High school diploma or equivalent.
• Minimum age of 21.
• 1–2 years casino operation experience, preferably in Slot Operations.
• Knowledge of casino rules, regulations, and procedures pertinent to slot operations.
• Effective communication in English, both verbal and written.
• Knowledge of computer programs including Word, Excel, Outlook, and Windows.
• Ability to perform basic math functions quickly and accurately.
• Flexibility to work various shifts.
• Must present a well-groomed and professional appearance.
• Gaming License and Alcohol Card needed.

Responsibilities

• Monitor staffing levels, bank/floor assignments, and schedules.
• Train slot employees with guidance to perform duties.
• Ensure compliance with company, departments, and regulatory rules and provide training feedback and disciplinary action.
• Provide clear directives to meet departmental standards and goals.
• Demonstrate sound decision-making and supervisory skills.
• Assist in jackpot and fill transactions; understand slot machines, malfunctions, and payout schedules.
• Maintain security of games, money, and employees.
• Build relationships with slot players and manage customer disputes.
• Ensure timely performance reviews and disciplinary notices.
• Monitor employee performance and provide coaching on the floor.
• Ensure management coverage on the floor for guests and staff.
• Recommend improvements to the Casino Manager-Slots and Director of Slot Service.

Skills

Staff supervision

Customer service

Discipline & coaching

Communication

English proficiency

Education

High school diploma or equivalent

Tools

Word

Excel

Outlook

Windows

POS systems

Job description

Caesars Palace in Las Vegas is seeking an Assistant Casino Manager-Slots to supervise slot staff, verify transactions, and support the Casino Manager-Slots. You will ensure compliance with regulations and provide training feedback to staff.

In this role, you will manage scheduling, training, customer relations, and on-floor supervision, while maintaining security of games and money. Strong math, communication, and shift-flexibility are required.