Slot Data & Operations Supervisor

Caesars-Entertainment; Ione (CA); On-site; USD 75,000 - 110,000; Full time

Job summary

Caesars Entertainment in California seeks a Slot Performance Manager to direct all slot repair operations, supervise staff, and ensure compliance with gaming laws. You will analyze slot data, coordinate parts inventories, and manage training programs.

The role requires a high school diploma, supervisory experience in slots, strong communication, and knowledge of slot machines, data systems and office software.

Qualifications

• Must have knowledge of slot machines and related equipment.
• Experience supervising in the slot department.
• Excellent communication and problem-solving skills.
• Must be at least 21 years old.
• Experience in a regulated gaming environment is preferred.
• Strong computer skills and MS Office proficiency.
• Ability to read, write and understand English.

Responsibilities

• Reviews and analyzes all slot data.
• Relates data to machine performance and recommends corrective actions.
• Manages the slot data system and recommends changes.
• Oversees logistics of slot repair operations for today and future needs.
• Maintains a training program for slot repair personnel.
• Controls parts inventories and repair expenditures.
• Conducts performance reviews and wage/promotions decisions.
• Handles employee relations and safety.
• Monitors compliance with gaming laws and company policies.
• Interviews, trains, and selects staff; supervises work.
• Ensures timely response to guest demands and maintains service quality.

Skills

Interpersonal skills

Communication

Team leadership

Problem-solving

Customer service

English proficiency

Regulatory knowledge

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Slot machines

ATMs

Kiosks

Slot data systems

Computer networks

Currency counters

Microsoft Office

Job description

Caesars Entertainment in California seeks a Slot Performance Manager to direct all slot repair operations, supervise staff, and ensure compliance with gaming laws. You will analyze slot data, coordinate parts inventories, and manage training programs.

The role requires a high school diploma, supervisory experience in slots, strong communication, and knowledge of slot machines, data systems and office software.