Lead Site Reliability Engineer – AI-Driven Resilience

JPMorgan Chase; Tampa (FL); On-site; USD 150,000 - 190,000; Full time

Job summary

JPMorgan Chase seeks a Lead Site Reliability Engineer within the Commercial and Investment, Merchant Services team to guide reliability across multiple domains. You will mentor engineers, conduct resiliency design reviews, and translate complex problems into actionable work for the team.

The role emphasizes leadership, AI-assisted reliability workflow adoption, incident leadership during major events, and collaboration with stakeholders to define SLIs/OLAs, guardrails, and security controls.

Qualifications

• Formal training or certification in site reliability engineering concepts with 5+ years of applied experience.
• Expertise in reliability, scalability, performance, security, and enterprise system architecture.

Responsibilities

• Champions SRE culture and documents knowledge within the organization.
• Leads initiatives to improve reliability using data-driven analytics and identifies bottlenecks.
• Collaborates to establish service level indicators and objectives with stakeholders.

Skills

Python

Java/Spring Boot

.Net

Observability

CI/CD

Containers

Networking

SRE

Job description

JPMorgan Chase seeks a Lead Site Reliability Engineer within the Commercial and Investment, Merchant Services team to guide reliability across multiple domains. You will mentor engineers, conduct resiliency design reviews, and translate complex problems into actionable work for the team.

The role emphasizes leadership, AI-assisted reliability workflow adoption, incident leadership during major events, and collaboration with stakeholders to define SLIs/OLAs, guardrails, and security controls.