Lead Shift Leader: Build Teams & Elevate Guest Experience

Baskin-Robbins; Saint Marys (KS); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Paid Time Off

Employee Meals

Medical and Dental Insurance

Short Term Disability Insurance

Life Insurance

Job summary

Join our dynamic team as a Lead Shift Leader at our Dunkin' Donuts franchise! You will support the General Manager in developing a team that delivers great guest experiences and drives profitable sales.

If you thrive in a fast-paced, fun environment and enjoy mentoring others, this is the role for you. Your responsibilities will include promoting team culture, assisting in training, and ensuring exceptional guest service while maintaining brand standards.

Qualifications

• Able to express oneself verbally and in writing (English).
• Experience in restaurant, retail, or supervisory roles.
• Anticipate and understand guests’ needs.

Responsibilities

• Promote team environment and provide coaching.
• Assist in recruitment and training of Crew Members.
• Drive sales through effective execution of standards.
• Ensure safety and security for team and guests.

Skills

Communication Skills

Restaurant Experience

Guest Focus

Problem Solving

Team Building

Conflict Management

Job description

Join our dynamic team as a Lead Shift Leader at our Dunkin' Donuts franchise! You will support the General Manager in developing a team that delivers great guest experiences and drives profitable sales.

If you thrive in a fast-paced, fun environment and enjoy mentoring others, this is the role for you. Your responsibilities will include promoting team culture, assisting in training, and ensuring exceptional guest service while maintaining brand standards.