Lead Server - Craft Memorable Dining Experiences

DWWL LLC; Kirkland (WA); On-site; USD 52,349,000 - 89,544,000; Full time

Job summary

Noii Sushi in Kirkland, WA seeks an experienced Server or Lead Server to create memorable dining experiences with warmth, precision, and confident leadership. You will guide guests through the menu, upsell thoughtfully, and mentor teammates while maintaining impeccable service standards.

Ideal candidates bring high-volume or upscale dining experience, strong hospitality instincts, excellent communication, and a solid knowledge of beverages such as wine, sake, and cocktails.

Qualifications

• Experience in serving in high-volume or upscale dining environments.
• Strong knowledge of Japanese cuisine and beverage culture (preferred).
• Natural leader with a collaborative, team-first mindset.
• Excellent multitasking and composure under pressure.
• Excellent communication and interpersonal skills.
• Familiarity with POS systems and basic wine, sake, and cocktail knowledge.

Responsibilities

• Deliver thoughtful, personalized service with attention to guest needs and preferences.
• Guide guests through the menu with curated recommendations and upsell seasonal items.
• Maintain a clean, organized, and guest-ready dining area at all times.
• Anticipate guest needs and address special requests proactively.
• Ensure smooth communication between front- and back-of-house teams.
• Assist with training and mentoring of new team members when applicable.
• Manage guest complaints with empathy and professionalism.
• Foster repeat visits by building genuine rapport and memorable experiences.
• Adhere to health, safety, and sanitation protocols.

Skills

Guest service

Hospitality

Leadership

Communication

Multitasking

POS systems

Wine & sake knowledge

Customer relations

Tools

POS systems

Job description

Noii Sushi in Kirkland, WA seeks an experienced Server or Lead Server to create memorable dining experiences with warmth, precision, and confident leadership. You will guide guests through the menu, upsell thoughtfully, and mentor teammates while maintaining impeccable service standards.

Ideal candidates bring high-volume or upscale dining experience, strong hospitality instincts, excellent communication, and a solid knowledge of beverages such as wine, sake, and cocktails.