Senior Medical Scheduling Coordinator & Team Mentor

Mount Sinai; United States; On-site; USD 26,000 - 39,000; Full time

Job summary

Mount Sinai Health System is seeking a Scheduling Coordinator II to lead scheduling of patient appointments, consults and follow-ups, while mentoring junior staff and overseeing front-desk activity in the absence of the Supervisor.

The role requires updating the practice management system, confirming insurance coverage, and coordinating with ancillary services; strong customer service and leadership are essential. A High School diploma/GED and 3 years of clerical medical experience are required.

Qualifications

• High School diploma or GED required.
• 3 years secretarial/clerical experience, preferably in a medical practice.

Responsibilities

• Schedule patient FPA appointments, consults and follow-ups in the practice management system.
• Verify patient insurance coverage and advise on referrals or authorizations.
• Mentor and train less experienced Scheduling Coordinators and assistants.
• Assist in front desk oversight in the Supervisor's absence.
• Participate in patient service initiatives and appointment reporting.

Skills

Scheduling

Customer service

Mentoring/Training

Leadership

Education

High School diploma/GED

Tools

Practice management software

Job description

Mount Sinai Health System is seeking a Scheduling Coordinator II to lead scheduling of patient appointments, consults and follow-ups, while mentoring junior staff and overseeing front-desk activity in the absence of the Supervisor.

The role requires updating the practice management system, confirming insurance coverage, and coordinating with ancillary services; strong customer service and leadership are essential. A High School diploma/GED and 3 years of clerical medical experience are required.