Lead Scheduler - Outpatient Scheduling & Care Coordination

WVU Medicine Thomas Hospitals; South Charleston (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

THOM Thomas Hospitals in Charleston, WV, is seeking a centralized scheduling supervisor to lead outpatient scheduling across multiple clinics. You will oversee scheduling, cancellations, rescheduling, and registrations in a fast-paced, patient-centered environment.

The position requires a high school diploma and at least 1 year of scheduling experience, with strong communication skills and the ability to train others.

Qualifications

• High School diploma or equivalent is required.
• Minimum of 1 year scheduling experience.
• Strong written and verbal communication skills.

Responsibilities

• Monitors scheduling activities to ensure patient satisfaction and accurate data collection.
• Performs scheduling tasks including checking in/out, registration, and time of service collection.
• Ensures availability of supplies and reports equipment issues as needed.
• Identifies need for scheduling modifications and communicates them to leadership.
• Assists in training scheduling staff as required.

Skills

Scheduling experience

Communication

Training abilities

Education

High School diploma or equivalent

Tools

Registration software

Job description

THOM Thomas Hospitals in Charleston, WV, is seeking a centralized scheduling supervisor to lead outpatient scheduling across multiple clinics. You will oversee scheduling, cancellations, rescheduling, and registrations in a fast-paced, patient-centered environment.

The position requires a high school diploma and at least 1 year of scheduling experience, with strong communication skills and the ability to train others.