Centralized Scheduling Lead - Outpatient Clinics

THOM Thomas Hospitals; South Charleston (WV); On-site; USD 36,000 - 48,000; Full time

Job summary

THOM Thomas Hospitals in South Charleston, WV, seeks a leader for its Centralized Scheduling team to oversee scheduling, cancellations, rescheduling, and patient registration for ambulatory clinics. The role focuses on accurate data collection and patient satisfaction.

You will monitor scheduling activities, assist in training staff, and ensure proper check-in/out procedures while maintaining equipment and supplies to support efficient operations. A 40-hour work week is standard.

Qualifications

• Strong written and verbal communication skills.
• Experience in scheduling or administrative roles preferred.
• Ability to work in a fast-paced clinic environment.

Responsibilities

• Monitors scheduling activities to ensure patient satisfaction and accurate information collection.
• Performs scheduling, registration, and check-in/out of patients.
• Ensures supplies and equipment are available for duties; reports issues.
• Identifies need for scheduling modifications and communicates changes.
• Responds to patient communications in a timely manner.
• Assists in training employees in scheduling practices.

Skills

Communication skills

Education

High School diploma or equivalent

Job description

THOM Thomas Hospitals in South Charleston, WV, seeks a leader for its Centralized Scheduling team to oversee scheduling, cancellations, rescheduling, and patient registration for ambulatory clinics. The role focuses on accurate data collection and patient satisfaction.

You will monitor scheduling activities, assist in training staff, and ensure proper check-in/out procedures while maintaining equipment and supplies to support efficient operations. A 40-hour work week is standard.