Ambulatory Scheduling & Registration Specialist

WVU Medicine Thomas Hospitals; South Charleston (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

THOM Thomas Hospitals in South Charleston, WV is seeking a scheduling/registration clerk to manage outpatient visits and procedures. You will check in/out patients, verify guarantor information, and ensure referrals and authorizations are in place as needed.

Responsibilities include coordinating follow-up appointments, collecting copayments, and reconciling cash at day end. Strong communication and accuracy are essential to maintain smooth patient flow.

Qualifications

• Requires high school diploma or equivalent.
• State criminal background check and Federal (if applicable) background checks as required.
• Experience with scheduling and registration processes preferred.

Responsibilities

• Check in and check out patients per scheduling/registration guidelines.
• Obtain and verify patient guarantor information to keep records up to date.
• Schedule and register patients based on guidelines and medical appropriateness.
• Coordinate follow-up appointments and testing at check out.
• Collect time of service payments and copayments.
• Reconcile cash drawer and report discrepancies.

Skills

Communication skills

Attention to detail

Education

High School diploma or equivalent

Job description

THOM Thomas Hospitals in South Charleston, WV is seeking a scheduling/registration clerk to manage outpatient visits and procedures. You will check in/out patients, verify guarantor information, and ensure referrals and authorizations are in place as needed.

Responsibilities include coordinating follow-up appointments, collecting copayments, and reconciling cash at day end. Strong communication and accuracy are essential to maintain smooth patient flow.