Lead Sales - Home Design & Customer Experience

Pottery Barn; Los Angeles (CA); Vor Ort; USD 30.000 - 33.000; Vollzeit

Benefits dieser Stelle

Brand discount

401(k) plan

Wellness program

Paid vacations & holidays

Health benefits

Career opportunities

Online learning

Zusammenfassung

Williams-Sonoma, Inc. is seeking a Lead, Sales (Key Holder) for our Pottery Barn brand. You will inspire customers to express themselves in their home and bring the brand to life by helping shoppers discover products that fit their entertaining style.

You will supervise daily store operations, greet customers, and mentor associates to deliver World-Class service while achieving financial goals. This full-time role requires strong leadership, adaptability, and a customer‑first approach across the

Qualifikationen

• 1-3 years retail sales experience with shift supervision preferred.
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred.

Aufgaben

• Create engaging experiences for customers by sharing expertise on enhancing your home
• Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures
• Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests
• Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts
• Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Kenntnisse

Leadership

Communication

Retail sales

Jobbeschreibung

Williams-Sonoma, Inc. is seeking a Lead, Sales (Key Holder) for our Pottery Barn brand. You will inspire customers to express themselves in their home and bring the brand to life by helping shoppers discover products that fit their entertaining style.

You will supervise daily store operations, greet customers, and mentor associates to deliver World-Class service while achieving financial goals. This full-time role requires strong leadership, adaptability, and a customer‑first approach across the