Lead Home Sales & Customer Experience

Pottery Barn; Santa Clarita (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Employee discount on Williams-Sonoma,,

401(k) plan

Wellness program

Paid vacations & holidays (full-time)

Health, dental & vision insurance

Career opportunities across brands

Online learning resources

Job summary

Williams-Sonoma, Inc. is seeking a Lead, Sales (Key Holder) to inspire customers and bring the Pottery Barn brand to life in our San Francisco stores.

You will help guests discover products that fit their entertaining needs and drive sales by creating memorable experiences. You will open and close the store, support the management team, and supervise staff to ensure World-Class service, strong financial results, and adherence to visual, replenishment, and safety standards.

Qualifications

• Effective communication, organization and leadership skills.
• Proven ability to motivate and influence others.

Responsibilities

• Create engaging experiences for customers by sharing expertise on enhancing your home
• Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures
• Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests
• Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts
• Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Skills

Effective communication

Organization

Leadership

Motivation

Job description

Williams-Sonoma, Inc. is seeking a Lead, Sales (Key Holder) to inspire customers and bring the Pottery Barn brand to life in our San Francisco stores.

You will help guests discover products that fit their entertaining needs and drive sales by creating memorable experiences. You will open and close the store, support the management team, and supervise staff to ensure World-Class service, strong financial results, and adherence to visual, replenishment, and safety standards.