Lead Retail Team - Second Shift

Meijer Inc.; South Bend (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking a customer-focused leader to oversee daily store operations and mentor team members to deliver exceptional customer experiences. You will guide the department, ensure policy compliance, and collaborate with leadership to balance service quality with store profitability.

The role emphasizes training, scheduling, and fostering an inclusive environment where team members can grow and contribute to Meijer's standards.

Qualifications

• Strong commitment to customer service excellence.
• Clear verbal and written communication skills.
• Ability to lead and motivate a team to meet goals.

Responsibilities

• Engage peers to provide the best possible shopping experience for customers, including a seamless checkout.
• Communicate with team members and assign daily work tasks.
• Mentor and coach team members to exceed customer service and sales goals.
• Support training of new hires and cross-train talent to boost productivity.
• Assist with department scheduling to improve engagement, service, and store profitability.
• Ensure product freshness by monitoring rotation and dating policies.
• Guide the team on food safety standards and safe work practices.

Skills

Customer service

Communication

Leadership

Mentoring

Team collaboration

Job description

Meijer Inc. is seeking a customer-focused leader to oversee daily store operations and mentor team members to deliver exceptional customer experiences. You will guide the department, ensure policy compliance, and collaborate with leadership to balance service quality with store profitability.

The role emphasizes training, scheduling, and fostering an inclusive environment where team members can grow and contribute to Meijer's standards.