Lead Retail Supervisor - Grow Teams & Deliver Experience

kate spade new york; Leawood (KS); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house dedicated to craftsmanship and inclusive style. Brand Ambassadors drive sales targets, embody Coach values, and support store operations while delivering an exceptional customer experience.

The role emphasizes leadership on the floor, coaching teammates, and implementing company initiatives to grow performance, with a focus on customer-focused service and collaboration across the store team.

Qualifications

• 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
• Ability to lift up to 50 pounds and perform physical store duties including stocking and setup

Responsibilities

• Maintain leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
• Lead store initiatives and support operations
• Monitor sales data, identify trends, and drive store performance
• Support recruiting, interviewing, and training of team members
• Provide feedback to improve individual and team performance
• Ensure compliance with company policies and store procedures

Skills

Brand leadership

Sales excellence

Customer experience

Training & coaching

Recruiting & interviewing

Job description

Coach is a global fashion house dedicated to craftsmanship and inclusive style. Brand Ambassadors drive sales targets, embody Coach values, and support store operations while delivering an exceptional customer experience.

The role emphasizes leadership on the floor, coaching teammates, and implementing company initiatives to grow performance, with a focus on customer-focused service and collaboration across the store team.