Lead Retail Supervisor — Brand Ambassador & Team Growth

kate spade new york; Burlington (MA); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Employee discount

Job summary

Coach is a global fashion house, born in New York in 1941, built on optimism, inclusion, and innovation. We empower you to be yourself through beautiful, lasting pieces and exceptional service.

As a Brand Ambassador, you will lead the sales floor, embody Coach values, drive initiatives, and support the team to deliver outstanding customer experiences while fostering growth and collaboration across the store.

Qualifications

• 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
• Ability to lift and move product/fixtures up to 50 pounds occasionally

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
• Leads implementation of Company initiatives and supports full operation of the business
• Monitor and analyze sales data, identify trends, and improve store performance
• Provides necessary feedback and guidance to improve individual and team performance

Skills

Retail leadership

Sales targets

Customer experience

Team development

Job description

Coach is a global fashion house, born in New York in 1941, built on optimism, inclusion, and innovation. We empower you to be yourself through beautiful, lasting pieces and exceptional service.

As a Brand Ambassador, you will lead the sales floor, embody Coach values, drive initiatives, and support the team to deliver outstanding customer experiences while fostering growth and collaboration across the store.