Lead Retail Supervisor: Brand Ambassador & Growth

Coach; Fort Worth (TX); Vor Ort; USD 22.000 - 34.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Zusammenfassung

Coach is a global fashion house seeking a Brand Ambassador to lead on the sales floor, embody Coach values, and drive brand awareness. You will support store operations, recruit and mentor the team, and ensure an exceptional customer experience across all interactions.

You will work to analyze sales trends, implement initiatives, and maintain compliant practices while fostering an inclusive store culture and clienteling strategies to build lasting relationships with customers.

Qualifikationen

• 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level.
• Ability to lift at least 25 lbs regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Aufgaben

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
• Leads implementation of Company initiatives and support full operation of the business
• Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance and implement individualized team development to increase overall customer experience
• Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed
• Provides necessary feedback and guidance geared to improve individual performance on all levels; holds team accountable for achieving individual and business goals
• Adheres to and enforces team compliance of Company policies and procedures in addition to store operational procedures
• Assists in executing innovative strategies for exceptional customer experiences for both internal and external partners
• Create a customer-centric Culture that prioritizes customer satisfaction and mentor team on clienteling strategy to build long-term customer relationships to meet business goals
• Provides HR and conflict resolution support to team and in district in absence of leadership team
• Champions the company resources to support a healthy work environment for internals customer

Kenntnisse

Leadership

Brand ambassador

People management

Customer experience

Sales analytics

Jobbeschreibung

Coach is a global fashion house seeking a Brand Ambassador to lead on the sales floor, embody Coach values, and drive brand awareness. You will support store operations, recruit and mentor the team, and ensure an exceptional customer experience across all interactions.

You will work to analyze sales trends, implement initiatives, and maintain compliant practices while fostering an inclusive store culture and clienteling strategies to build lasting relationships with customers.