Lead Retail Supervisor: Build Teams, Drive Results

kate spade new york; Denver (CO); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter benefits

Job summary

Coach is a global fashion house committed to inclusivity and delivering exceptional customer experiences. The Brand Ambassador leads on the sales floor, embodies Coach values, and drives the implementation of company initiatives to support the store’s success.

You’ll nurture a growth mindset and help elevate team performance through training and collaboration. With 1+ years in retail leadership, you’ll analyze sales trends, influence KPIs, and maintain a customer-centric culture.

Qualifications

• 1+ years of equivalent experience in managing retail space at the Lead Supervisor level
• Ability to lift up to 50 pounds and move product, fixtures, or cartons as needed
• Strong communication and team collaboration skills

Responsibilities

• Maintain a strong leadership presence on the sales floor to meet sales targets and deliver exceptional customer experiences
• Lead and support store initiatives, recruiting, and training to drive performance
• Provide feedback, coaching, and guidance to team members to improve individual and store results
• Ensure compliance with company policies and store procedures

Skills

Leadership

Sales targets

Customer experience

Job description

Coach is a global fashion house committed to inclusivity and delivering exceptional customer experiences. The Brand Ambassador leads on the sales floor, embodies Coach values, and drives the implementation of company initiatives to support the store’s success.

You’ll nurture a growth mindset and help elevate team performance through training and collaboration. With 1+ years in retail leadership, you’ll analyze sales trends, influence KPIs, and maintain a customer-centric culture.