Lead Retail Supervisor: Brand Growth & Team Coach

Coach; Florida; On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house with a long history and flagship stores across the United States. We seek a Brand Ambassador who embodies Coach values, leads the team on the sales floor, and drives performance through customer focus and collaboration.

You will support recruiting, training, and daily store operations while upholding brand standards and inclusive culture. This role emphasizes customer experience, teamwork, and executing company initiatives to achieve KPIs.

Qualifications

• 1+ years of experience managing competitive retail space at lead supervisor level.
• Ability to bend, reach, lift, and move items up to 50 pounds.

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
• Leads implementation of Company initiatives and supports full operation of the business.
• Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance.
• Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed.
• Provides feedback and guidance to improve individual performance and holds the team accountable.
• Adheres to and enforces company policies and store procedures.

Skills

Leadership

Sales driven

Customer service

Team collaboration

Job description

Coach is a global fashion house with a long history and flagship stores across the United States. We seek a Brand Ambassador who embodies Coach values, leads the team on the sales floor, and drives performance through customer focus and collaboration.

You will support recruiting, training, and daily store operations while upholding brand standards and inclusive culture. This role emphasizes customer experience, teamwork, and executing company initiatives to achieve KPIs.