Lead Retail Supervisor: Brand & Team Growth

Tapestry, Inc.; Arvin (CA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance and Tuition assis

Job summary

Coach is seeking a Brand Ambassador to maintain a strong leadership presence on the sales floor, drive sales goals, and deliver an exceptional customer experience. You will embody Coach values, increase brand awareness, and support store operations.

You will assist in recruiting, training, and guiding the team, analyze sales trends, and implement company initiatives. A growth mindset and collaborative leadership will foster an inclusive, high-performance environment for customers and colleagues.

Qualifications

• 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
• Ability to lift up to 50 lbs occasionally

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
• Serves as a Brand Ambassador embodying Coach values and increasing brand awareness
• Leads implementation of Company initiatives and support full operation of the business
• Maintain a growth mindset for business and personal development initiatives
• Establishes trust and collaboration within store to promote an inclusive culture
• Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance
• Exemplifies strong business acumen and executes forward-planned strategies to achieve store goals / KPIs
• Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed
• Provides feedback and guidance to improve individual performance; holds team accountable
• Adheres to Company policies and procedures and store operational procedures
• Assists in executing innovative strategies for exceptional customer experiences for both internal and external partners
• Create a customer-centric culture that prioritizes customer satisfaction and mentor team on clienteling strategy
• Provides HR and conflict resolution support to team and district leadership
• Champions company resources to support a healthy work environment for internal customer

Skills

Leadership presence

Brand ambassador

Sales strategy

Team development

Customer focus

Job description

Coach is seeking a Brand Ambassador to maintain a strong leadership presence on the sales floor, drive sales goals, and deliver an exceptional customer experience. You will embody Coach values, increase brand awareness, and support store operations.

You will assist in recruiting, training, and guiding the team, analyze sales trends, and implement company initiatives. A growth mindset and collaborative leadership will foster an inclusive, high-performance environment for customers and colleagues.