Lead Retail Service & Production Specialist

FedEx Office and Print Services; Orlando (FL); On-site; USD 36,000 - 55,000; Full time

Job summary

FedEx Office and Print Services is seeking a Lead Consultant in Orlando, Florida. The role involves managing print services, coordinating store activities, and ensuring customer satisfaction. Candidates should have at least 2 years of experience and a high school diploma. Essential skills include strong communication and consultative selling abilities.

The Lead Consultant will also provide leadership to team members, manage production workflows, and maintain quality standards throughout the customer order process.

Qualifications

• 2+ years of specialized experience.
• Ability to lift 55 pounds.
• Must meet FedEx Office employment qualifications.

Responsibilities

• Manage production flow to ensure orders are completed on time.
• Provide consultative selling to customers.
• Coordinate pick-up and delivery of customer orders.

Skills

Verbal communication

Written communication

Customer service

Leadership

Consultative selling

Education

High school diploma or equivalent

Job description

FedEx Office and Print Services is seeking a Lead Consultant in Orlando, Florida. The role involves managing print services, coordinating store activities, and ensuring customer satisfaction. Candidates should have at least 2 years of experience and a high school diploma. Essential skills include strong communication and consultative selling abilities.

The Lead Consultant will also provide leadership to team members, manage production workflows, and maintain quality standards throughout the customer order process.