Lead Print & Retail Customer Experience Specialist

FedEx Office; Orlando (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

FedEx Office is seeking a Lead Consultant in Orlando, Florida. This role requires a knowledgeable individual who excels in customer service and production management.

The Lead Consultant will manage store activities, assist in training team members, and ensure quality service in print, signs, graphics, and shipping. Candidates should have a high school diploma and at least 2 years of relevant experience.

Qualifications

• 2+ years of specialized experience in a related field.
• Ability to stand during entire shift, excluding meal and rest periods.
• Ability to move and lift 55 pounds.

Responsibilities

• Take customer orders and provide pricing information.
• Manage production flow to ensure production orders are completed on time.
• Assist in the training of store team members.

Skills

Excellent verbal and written communication skills

Ability to manage production flow

Consultative selling

Team Leadership

Education

High school diploma or equivalent education

Job description

FedEx Office is seeking a Lead Consultant in Orlando, Florida. This role requires a knowledgeable individual who excels in customer service and production management.

The Lead Consultant will manage store activities, assist in training team members, and ensure quality service in print, signs, graphics, and shipping. Candidates should have a high school diploma and at least 2 years of relevant experience.