Lead Retail Manager — Team Builder & Sales Pro

The Tile Shop; Geneva (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Health Savings Account (HSA)

Vision Insurance

401(k) Retirement Plan

Employee Discount

Job summary

The Tile Shop is a national retailer seeking a dynamic retail leader to build and develop a high-performing Sales Associates team at our Illinois stores. You will train staff, greet customers, and drive sales while upholding our standards.

This role requires weekend availability, a proven track record in retail management, and a proactive, enthusiastic approach. Learn installation processes and coordinate store and warehouse operations to deliver exceptional service.

Qualifications

• 1+ years of experience in retail management.
• Proven ability to build, develop, and motivate a sales team.
• Must have weekend availability.
• Strong work ethic with a drive to exceed expectations.
• Work well with others in a fast-paced, commission sales environment.
• Open to learning and growing independently and from feedback.
• Lead with a positive attitude and contagious enthusiasm.
• Detail-oriented and highly organized.
• Sense of Design: put together various styles, colors, and textures.
• Basic mathematical and computer skills.
• Ability to read, write, and speak in English.
• Previous experience in a related field preferred

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals
• Learn the installation process and products to educate customers.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Retail management

Team leadership

Customer service

Sales-driven

Attention to detail

Job description

The Tile Shop is a national retailer seeking a dynamic retail leader to build and develop a high-performing Sales Associates team at our Illinois stores. You will train staff, greet customers, and drive sales while upholding our standards.

This role requires weekend availability, a proven track record in retail management, and a proactive, enthusiastic approach. Learn installation processes and coordinate store and warehouse operations to deliver exceptional service.