Retail Assistant Manager — Lead Sales Team & Growth

The Tile Shop; Naperville (IL); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Health Savings Account (HSA)

Vision Insurance

401(k) Retirement Plan

401(k) Matching

Long Term Disability

Voluntary Short-Term Disability

Employee Assistance Program (EAP)

Job summary

The Tile Shop in Naperville, IL is seeking a Store Manager to build and develop a high-performing team of Sales Associates. You will train staff, greet customers, and lead by example to exceed sales goals while learning store and warehouse operations.

This role requires weekend availability and at least 1 year of retail management experience. You will motivate staff, maintain inventory accuracy, and uphold The Tile Shop’s professional standards and customer service excellence.

Qualifications

• Weekend availability required.
• At least 1 year of retail management experience.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with drive to exceed expectations.
• Works well in a fast-paced, commission sales environment.
• Willing to learn and grow from feedback.
• Leads with a positive attitude and contagious enthusiasm.
• Detail-oriented and highly organized.
• Sense of design: combine styles, colors, textures.
• Basic math and computer skills; English proficiency.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Sales leadership

Coaching

Customer service

Team management

Communication

Job description

The Tile Shop in Naperville, IL is seeking a Store Manager to build and develop a high-performing team of Sales Associates. You will train staff, greet customers, and lead by example to exceed sales goals while learning store and warehouse operations.

This role requires weekend availability and at least 1 year of retail management experience. You will motivate staff, maintain inventory accuracy, and uphold The Tile Shop’s professional standards and customer service excellence.