Lead Retail Associate: Customer Experience Leader

Renew Cannabis Co.; Gainesville (FL); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Career Growth Opportunities

Competitive Pay and Benefits

Generous PTO and Parental Leave

401(K) Retirement Plan

Life/ Disability Insurance

Community Involvement

Referral Bonuses and Product Discounts

Job summary

Curaleaf seeks a Lead Store Associate in Gainesville, FL to guide a team, deliver exceptional customer experiences, and represent the brand in a compliant, high-performing store environment.

The role emphasizes leadership, inventory accuracy, and SOP compliance, with a starting pay of $17.50/hr and flexible, open-availability shifts including evenings and weekends. Join a growth-focused, regulatory-aware retailer in a fast-paced setting.

Qualifications

• 2+ years in customer-facing or sales environment.
• 1+ year experience using POS systems and cash handling.
• Retail leadership experience preferred.

Responsibilities

• Lead by example to create a welcoming environment and coach your team.
• Empower associates to build customer relationships through product guidance.
• Drive consultative selling and effective product education on the floor.
• Enroll guests in rewards program and capture customer insights.
• Resolve customer concerns with empathy and professionalism.
• Maintain a respectful, inclusive, and collaborative workplace.

Skills

Customer service

Leadership

Communication

Time management

Problem solving

Team coaching

Education

High School Diploma or GED

Tools

POS systems

Job description

Curaleaf seeks a Lead Store Associate in Gainesville, FL to guide a team, deliver exceptional customer experiences, and represent the brand in a compliant, high-performing store environment.

The role emphasizes leadership, inventory accuracy, and SOP compliance, with a starting pay of $17.50/hr and flexible, open-availability shifts including evenings and weekends. Join a growth-focused, regulatory-aware retailer in a fast-paced setting.