Restoration Supervisor: Lead Projects & Customer Care

SERVPRO of Vacaville / Dixon; Scotch Plains (NJ); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Fort Lee is seeking a Restoration Supervisor to lead on-site restoration projects, coordinate production activities, and supervise technicians. The role emphasizes delivering excellent customer experiences and maintaining strict safety and quality standards.

Join a franchise that values professional development, competitive hourly compensation, and a collaborative work environment focused on helping clients recover from damage and disruption.

Qualifications

• Valid driver's license required.
• Experience in cleaning, restoration, or construction preferred.
• IICRC certification is a plus, not required.

Responsibilities

• Coordinate and perform restoration production activities as scheduled; ensure quality control.
• Manage customer experience and satisfaction; monitor online reviews.
• Supervise restoration technicians and communicate clear expectations.
• Document detailed job files to support services provided.
• Manage labor and consumables; monitor equipment usage on projects.
• Coordinate with project manager and office staff on progress and issues.
• Follow OSHA safety guidelines and protect assets.

Skills

Valid driver's license

Education

High school diploma/GED

Job description

SERVPRO of Fort Lee is seeking a Restoration Supervisor to lead on-site restoration projects, coordinate production activities, and supervise technicians. The role emphasizes delivering excellent customer experiences and maintaining strict safety and quality standards.

Join a franchise that values professional development, competitive hourly compensation, and a collaborative work environment focused on helping clients recover from damage and disruption.