Lead Restaurant General Manager – High-Volume, Guest-Centric

Fearless Restaurants

Wayne (PA)

On-site

USD 52,000 - 76,000

Full time

10 hours ago
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Benefits offered by this job

Premium PPO health and dental
Employee Dining Benefit Program

Job summary

Fearless Restaurants in Philadelphia area is seeking experienced restaurant leaders to join our high-volume group. You will coach and mentor teams, drive service excellence, and help recruit and train staff to meet our standards.

Ideal candidates bring extensive service knowledge, strong communication, and a passion for hospitality. You will oversee scheduling, inventory, and events, while upholding ServSafe and food safety practices to ensure outstanding guest experiences.

Qualifications

  • 5+ years of restaurant experience in a high-volume, excellence-driven environment.
  • Extensive service knowledge and guest relations.
  • Extensive experience training and mentoring staff.
  • Must love interacting with guests and creating raves.
  • Excellent work ethic and dedication to hospitality industry.
  • Must be driven to meet or exceed standards of operational excellence.
  • Outstanding written and verbal communication.
  • Restaurant scheduling, inventory and purchasing.
  • Ability to work full-time (48-55 hours a week).
  • Conflict resolution and special event execution.
  • Wine, beer, and spirit knowledge preferred.
  • Food Safety knowledge and ServSafe licensed.
  • Experience working with POS Systems.
  • Recruiting, staff education, and motivation.

Responsibilities

  • Lead and mentor a front-of-house team in a high-volume setting.
  • Oversee scheduling, inventory and purchasing processes.
  • Coach staff to deliver exceptional guest experiences.
  • Coordinate special events and manage guest relations.

Skills

Restaurant leadership
Staff training
Guest service
Communication
POS systems
Food safety
Event coordination
Recruiting
Conflict resolution
Inventory management

Education

ServSafe Food Handler Certification

Tools

POS Systems

Job description

Fearless Restaurants in Philadelphia area is seeking experienced restaurant leaders to join our high-volume group. You will coach and mentor teams, drive service excellence, and help recruit and train staff to meet our standards.

Ideal candidates bring extensive service knowledge, strong communication, and a passion for hospitality. You will oversee scheduling, inventory, and events, while upholding ServSafe and food safety practices to ensure outstanding guest experiences.

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