Lead Residential Services Coordinator

Lutheran Social Service of Minnesota; Gilbert (MN); On-site; USD 60,000 - 85,000; Full time

Job summary

Lutheran Social Service of Minnesota is seeking a Designated Coordinator to coordinate service delivery, evaluate program quality, and ensure regulatory compliance for individuals served under Minnesota Statute 245D. This onsite role provides leadership and oversight of residential programs supporting 4+ individuals and guiding direct support teams.

You will advocate for health and wellness, promote independence in essential life skills, monitor medication administration, and maintain plans and

Qualifications

• Bachelor’s degree in a human services field + 1 year of full‑time direct care experience with individuals with disabilities or adults age 65+.
• Associate degree in a human services field + 2 years of full‑time direct care experience.
• Diploma in a human services field + 3 years of full‑time direct care experience.
• 50 hours of education/training in human services and disabilities + 4 years of full‑time direct care experience under qualified supervision.

Responsibilities

• Program Oversight: Direct responsibility for one or more residential homes serving 4+ individuals, including meals, supplies, and budgets.
• Service Delivery: Ensure person‑centered outcomes while safeguarding health and safety.
• Team Leadership: Guidance and supervision of direct support professionals, including training and performance management.
• Compliance & Quality Assurance: Monitoring adherence to 245D requirements and policies.
• Collaboration: Partner with behavioral analysts, therapists, medical professionals, and community stakeholders.
• Direct Care: Provide a minimum of 16 hours of hands-on support, with additional hours as needed.
• Staffing and Shift Coverage: Oversee schedules and open shift coverage.
• Administrative Duties: Managing budgets, documentation, and communications with regulators and leadership.

Education

Bachelor’s degree in a human services field + 1 year of full‑time direct care experience

Associate degree in a human services field + 2 years of full‑time direct care experience

Diploma in a human services field from an accredited postsecondary institution + 3 years of full‑time direct care experience

50 hours of education/training in human services and disabilities + 4 years of full‑time direct care experience

Job description

Lutheran Social Service of Minnesota is seeking a Designated Coordinator to coordinate service delivery, evaluate program quality, and ensure regulatory compliance for individuals served under Minnesota Statute 245D. This onsite role provides leadership and oversight of residential programs supporting 4+ individuals and guiding direct support teams.

You will advocate for health and wellness, promote independence in essential life skills, monitor medication administration, and maintain plans and