Residential Programs Coordinator - Lead & Compliance

Lutheran Social Service of MN; Moorhead (MN); On-site; USD 44,000 - 53,000; Full time

Benefits offered by this job

Alive Workplace

Job summary

Lutheran Social Service of Minnesota is seeking a Designated Coordinator to lead residential program operations, ensuring quality and regulatory compliance for Minnesota Statute 245D, while supervising direct support teams serving 4+ individuals. The role involves oversight of medication administration, budgeting, and coordination with clinicians to support health, safety, and person-centered outcomes.

This onsite position requires availability for emergencies and a commitment to an Alive

Qualifications

• Bachelor’s degree in a human services field plus 1 year of full‑time direct care experience with individuals with disabilities or adults age 65+
• Associate degree in a human services field plus 2 years of full‑time direct care experience
• Diploma in a human services field from an accredited postsecondary institution plus 3 years of full‑time direct care experience
• Minimum of 50 hours of education/training in human services and disabilities plus 4 years of full‑time direct care experience under qualified supervision

Responsibilities

• Program Oversight: Direct responsibility for one or more residential homes serving 4+ individuals which includes ensuring healthy meal options, supply and grocery fulfillment, accounts payable processing
• Service Delivery: Ensure person-centered outcomes while safeguarding health and safety through effective coordination of support
• Team Leadership: Guidance and supervision of direct support professionals, including training, coaching, and performance management
• Compliance & Quality Assurance: Monitoring adherence to 245D requirements, organizational policies, and regulatory standards
• Collaboration: Partnering with behavioral analysts, therapists, medical professionals, and community stakeholders to align support
• Direct Care: Providing a minimum of 16 scheduled hours in hands‑on support, with additional hours as needed
• Staffing and Shift Coverage: Oversight and management of team member schedules and open shift coverage
• Administrative Duties: Managing budgets, documentation, and communication with regulatory agencies and leadership

Education

Bachelor’s degree in a human services field +1 year of full‑time direct care experience with individuals with disabilities or adults age 65+

Associate degree in a human services field +2 years of full‑time direct care experience

Diploma in a human services field from an accredited postsecondary institution +3 years of full‑time direct care experience

OR a minimum of 50 hours of education/training in human services and disabilities +4 years of full‑time direct care experience under qualified supervision

Job description

Lutheran Social Service of Minnesota is seeking a Designated Coordinator to lead residential program operations, ensuring quality and regulatory compliance for Minnesota Statute 245D, while supervising direct support teams serving 4+ individuals. The role involves oversight of medication administration, budgeting, and coordination with clinicians to support health, safety, and person-centered outcomes.

This onsite position requires availability for emergencies and a commitment to an Alive