Lead Relationship Banker & Team Coach

Regions Bank; Pelham (AL); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Pelham, Alabama, seeks a Relationship Banker – Team Lead to meet with customers, coach a banking team, and oversee branch activities in the Branch Manager’s absence. The role emphasizes driving sales targets, delivering personalized service, and guiding customers toward Regions' financial solutions.

The candidate should possess strong leadership, communication, and customer service skills, with retail or sales experience and a commitment to growth and development within a

Responsibilities

• Guides and directs branch activities with the Branch Manager
• Identifies customer needs and provides expert guidance on Regions' solutions
• Outbounds to expand relationships and acquire new customers
• Delivers coaching to junior bankers to strengthen product knowledge
• Educates customers on consumer and business products and services
• Promotes digital banking tools and solutions for easier banking
• Ensures a consistent, high-quality customer experience and smooth transactions
• Oversees branch operations and compliance-related tasks
• Escalates and addresses issues in the Branch Manager's absence
• References customers to internal experts for additional goals

Job description

Regions Bank in Pelham, Alabama, seeks a Relationship Banker – Team Lead to meet with customers, coach a banking team, and oversee branch activities in the Branch Manager’s absence. The role emphasizes driving sales targets, delivering personalized service, and guiding customers toward Regions' financial solutions.

The candidate should possess strong leadership, communication, and customer service skills, with retail or sales experience and a commitment to growth and development within a