Relationship Banker I: Launch Your Banking Career

Regions Bank; Birmingham (AL); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Job summary

Regions Bank in Birmingham, Alabama seeks a Relationship Banker I to deliver an exceptional customer experience on the cash line and by phone. You will process transactions, answer product questions, and identify customer needs to offer Regions solutions. Growth opportunities and ongoing training are emphasized.

You will educate customers on digital tools, build lasting relationships, and support the branch team to resolve inquiries. Strong communication and cash-handling skills are essential.

Qualifications

• High School Diploma or GED required.
• Ability to work Saturdays as needed.
• Ability to handle cash transactions and provide accurate service.
• Strong communication skills across in-person, phone and electronic channels.
• Proficient computer use and sustained attention to monitor.

Responsibilities

• Provide a consistent, optimal customer experience on the cash line and over the phone.
• Answer inquiries and fulfill basic servicing requests (cards, PIN resets, checks).
• Develop relationships with customers and stay informed about their banking needs.
• Educate customers on digital banking options (mobile, online, ATM).
• Support branch team with tasks and refer complex needs to specialists.

Skills

Cash handling

Customer service

Communication

Digital banking

Phone support

Multi-tasking

Education

High School Diploma or GED

Job description

Regions Bank in Birmingham, Alabama seeks a Relationship Banker I to deliver an exceptional customer experience on the cash line and by phone. You will process transactions, answer product questions, and identify customer needs to offer Regions solutions. Growth opportunities and ongoing training are emphasized.

You will educate customers on digital tools, build lasting relationships, and support the branch team to resolve inquiries. Strong communication and cash-handling skills are essential.