Lead Program Management – SMC Ops

Snap Inc.; New York, Northern (NY, KY); Hybrid; USD 142,000 - 214,000; Full time

Benefits offered by this job

Paid parental leave

Comprehensive medical coverage

Emotional and mental health support

Job summary

Snap Inc. seeks a Lead, Program Management for its global Small and Medium Customers (SMC) org. You will help scale the SMC operational engine, design scalable processes, and lead cross-functional initiatives to meet strategic goals. Strong program management and analytics are essential.

You will partner with Sales, Marketing, Revenue Ops, BI, CRM, Data Ops, and Product to drive efficiency and advertiser outcomes, delivering on bold growth plans across multiple programs.

Qualifications

• BS/BA degree or equivalent years of experience.
• 8+ years of experience in program management, project management, business operations, revenue operations, go-to-market strategy, growth, sales operations, or related cross-functional discipline.

Responsibilities

• Support expansion of the SMC sales channel operational engine.
• Develop and manage processes that scale SMC initiatives.
• Design operating models delivering strategic goals through large-scale programs.
• Create roadmaps, project plans, and reporting methodologies.

Skills

Operational design

Process mapping

Inside Sales Operations

Ad tech / digital media

Sales lifecycle

Cross-functional collaboration

Data-driven decision making

Executive communication

Education

BS/BA degree

Tools

Asana

Jira

Google Workspace

Job description

Snap Inc. seeks a Lead, Program Management for its global Small and Medium Customers (SMC) org. You will help scale the SMC operational engine, design scalable processes, and lead cross-functional initiatives to meet strategic goals. Strong program management and analytics are essential.

You will partner with Sales, Marketing, Revenue Ops, BI, CRM, Data Ops, and Product to drive efficiency and advertiser outcomes, delivering on bold growth plans across multiple programs.