Head of SMC Programs & Operations

SNAP, Inc.; Palo Alto (CA); Vor Ort; USD 142.000 - 214.000; Vollzeit

Benefits dieser Stelle

Paid parental leave

Medical coverage

Mental health support

Zusammenfassung

Snap Inc. in California seeks a Lead, Program Management to join the global Small and Medium Customers (SMC) organization. This role will define and scale the SMC operational engine, building processes across Sales, Marketing, BI, CRM, and Data Science.

You will partner with cross-functional teams to deliver large-scale programs, create roadmaps, manage change, and drive advertiser outcomes in alignment with company goals.

Qualifikationen

• BS/BA degree or equivalent years of experience.
• 8+ years of experience in program management or related cross-functional roles.
• Experience designing and scaling cross-functional workflows and programs.
• Demonstrated ability to influence stakeholders and drive changes across teams.

Aufgaben

• Support the expansion of the SMC sales channel operational engine.
• Develop and manage processes to scale SMC initiatives.
• Design operating models to deliver against strategic goals.
• Create roadmaps, project plans, and reporting methodologies.
• Standardize program-management practices across tools like Asana, Jira, and Google Workspace.
• Partner with cross-functional teams to achieve business goals.

Kenntnisse

Operational design

Process mapping

Inside Sales Ops

Business marketing

Ad sales

Ad tech familiarity

Sales mindset

Program coordination

Executive communication

Self-starter

Ausbildung

BS/BA degree or equivalent years of experience

Tools

Asana

Jira

Google Workspace

Jobbeschreibung

Snap Inc. in California seeks a Lead, Program Management to join the global Small and Medium Customers (SMC) organization. This role will define and scale the SMC operational engine, building processes across Sales, Marketing, BI, CRM, and Data Science.

You will partner with cross-functional teams to deliver large-scale programs, create roadmaps, manage change, and drive advertiser outcomes in alignment with company goals.