Strategic Lead, SMC Programs & Operations

SNAP, Inc.; Austin (TX); Presencial; USD 150.000 - 190.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity RSUs

Paid parental leave

Medical coverage

Descripción de la vacante

Snap Inc. is seeking a Lead, Program Management to join the global Small and Medium Customers (SMC) organization. This role will build and scale the operational structures enabling SMC growth and execution across sales, marketing, BI, CRM, and data science teams.

The ideal candidate combines strategic thinking with hands-on execution, delivering roadmaps, processes, and governance for high-impact programs. You will partner with multiple functions to drive advertiser outcomes, product adoption,

Formación

• 8+ years in program management or related operations.
• BS/BA degree or equivalent years of experience.
• Experience in Inside Sales Operations, Ad Sales or Marketing.

Responsabilidades

• Support expansion of the SMC sales channel operational engine.
• Develop and manage processes to scale SMC initiatives.
• Design operating models to deliver against goals in large programs.
• Create roadmaps, plans, change and reporting methodologies.
• Design optimized workflows to enable teams to meet goals.
• Collaborate with cross-functional teams to achieve business goals.
• Evolve SMC metrics to drive improvements and efficiency.
• Define operational solutions with tooling, trainings, QA and comms.
• Standardize program-management across Asana, Jira, Google Workspace.
• Launch and scale programs improving advertiser outcomes and sales.
• Anticipate blockers and resolve issues with clear recommendations.

Conocimientos

Program management

Sales Operations

Cross-functional collaboration

Operational design

Process optimization

Vendor management

Ad tech familiarity

Data-driven decision making

Stakeholder management

Educación

BS/BA degree

Descripción del empleo

Snap Inc. is seeking a Lead, Program Management to join the global Small and Medium Customers (SMC) organization. This role will build and scale the operational structures enabling SMC growth and execution across sales, marketing, BI, CRM, and data science teams.

The ideal candidate combines strategic thinking with hands-on execution, delivering roadmaps, processes, and governance for high-impact programs. You will partner with multiple functions to drive advertiser outcomes, product adoption,