Lead Product Manager, Enterprise Channel Onboarding

Humana, Inc.; Cheyenne (WY); Remote; USD 126,000 - 174,000; Full time

Job summary

Humana, Inc. is seeking a Lead Product Manager to drive the expansion of the enterprise Next Best Action (NBA) decisioning capability across new business channels and touchpoints.

You will serve as the primary liaison between channel organizations and NBA platform teams, translating business needs into scalable product capabilities and fostering reuse across the enterprise. This role targets candidates with experience leading cross-functional initiatives, translating requirements into technology

Qualifications

• Bachelor's degree or equivalent professional experience in a related field.
• Experience in Product Management, Product Ownership, Business Analysis, or technology product management.
• Experience leading product discovery and translating complex business requirements into capabilities.
• Experience onboarding new business channels to enterprise technology platforms.
• Experience partnering with stakeholders to understand workflows and outcomes.
• Experience defining requirements for technology-enabled business capabilities and integrations.
• Strong understanding of APIs, data exchanges, dependencies, and platform concepts.
• Experience coordinating across multiple teams to deliver complex initiatives.
• Strong analytical and written/verbal communication skills.
• Ability to influence stakeholders in large matrixed organizations.

Responsibilities

• Lead product discovery efforts for channels being evaluated for adoption of the NBA platform.
• Partner with channel leaders to understand workflows and objectives.
• Translate channel needs into clear business and technical requirements.
• Define channel-specific requirements for recommendation delivery and performance.
• Collaborate with architecture, engineering, data, and product teams for integration approaches.
• Identify opportunities to leverage existing NBA functionality before new solutions.
• Define enhancements to support channel onboarding and scalability.
• Drive alignment across stakeholders and ensure prioritized implementation.
• Develop onboarding plans, readiness criteria, and risk management.
• Lead cross-functional coordination for channel launches and adoption.
• Support testing, validation, and readiness prior to production deployment.

Skills

Product management

Stakeholder management

Requirements gathering

Communication

Education

Bachelor's degree in Business Administration, Marketing, IT or related field

Tools

APIs

Enterprise platforms

Job description

Humana, Inc. is seeking a Lead Product Manager to drive the expansion of the enterprise Next Best Action (NBA) decisioning capability across new business channels and touchpoints.

You will serve as the primary liaison between channel organizations and NBA platform teams, translating business needs into scalable product capabilities and fostering reuse across the enterprise. This role targets candidates with experience leading cross-functional initiatives, translating requirements into technology