Remote Lead Product Manager, Channels & NBA Onboarding

Humana, Inc.; Montpelier (VT); Remote; USD 126,000 - 174,000; Full time

Job summary

Humana, Inc. is seeking a Lead Product Manager to drive the expansion of the enterprise Next Best Action (NBA) decisioning capability across channels.

You will serve as the primary product liaison between channel organizations and NBA platform teams, translating business needs into scalable capabilities while ensuring consistency and operational readiness. The role requires leading cross-functional initiatives, translating requirements into technology solutions, and delivering enterprise

Qualifications

• Bachelor's degree in Business Administration, Marketing, IT, CS or related field, or equivalent experience.
• Experience in Product Management across business and technical teams.
• Experience leading product discovery and translating requirements into capabilities.
• Experience onboarding new channels to enterprise tech platforms.
• Ability to translate workflows into measurable requirements.
• Strong communication and stakeholder influence across matrixed orgs.

Responsibilities

• Lead product discovery for channels adopting the NBA platform.
• Translate channel needs into clear requirements and acceptance criteria.
• Define channel-specific requirements for recommendations, presentation, and performance.
• Collaborate with architecture, data, and product teams for integration approaches.
• Drive alignment and onboarding readiness for channel implementations.
• Support testing, validation, and production readiness activities.
• Ensure requirements are satisfied before launch and handoff to operations.

Skills

Product management

Stakeholder alignment

Requirements gathering

Cross-functional collaboration

Communication

Analytical thinking

Problem solving

Experience with product discovery

Education

Bachelor's degree or equivalent

Job description

Humana, Inc. is seeking a Lead Product Manager to drive the expansion of the enterprise Next Best Action (NBA) decisioning capability across channels.

You will serve as the primary product liaison between channel organizations and NBA platform teams, translating business needs into scalable capabilities while ensuring consistency and operational readiness. The role requires leading cross-functional initiatives, translating requirements into technology solutions, and delivering enterprise