Remote Lead Product Manager: Channel Onboarding

Humana, Inc.; Topeka (KS); Remote; USD 126,000 - 174,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings

Paid time off & holidays

Job summary

Humana, Inc. invites a Lead Product Manager to drive expansion of the enterprise Next Best Action (NBA) decisioning capability across channels.

You will serve as the primary liaison between channel organizations and NBA platform teams to translate needs into scalable capabilities. Ideal candidates have proven experience leading cross-functional product initiatives, translating business requirements into technology solutions, and delivering enterprise capabilities across complex stakeholder

Qualifications

• Bachelor's degree or equivalent professional experience.
• Experience in Product Management, Product Ownership, Business Analysis, or related discipline.
• Experience leading product discovery and translating business requirements into product capabilities.
• Experience onboarding new business channels, touchpoints, or operating groups to enterprise platforms.
• Experience partnering with stakeholders to understand workflows and desired outcomes.
• Strong communication and ability to translate business needs into technical solutions.

Responsibilities

• Lead product discovery for channels evaluating NBA adoption.
• Translate channel needs into clear business, functional, and technical requirements.
• Define channel-specific requirements for recommendation delivery and performance metrics.
• Collaborate with architecture, engineering, data, and product teams for integration approaches.
• Identify gaps and enhancements to support channel onboarding and scalability.
• Drive alignment across stakeholders to ensure prioritized implementation.
• Develop onboarding plans, readiness criteria, and risk management for channel implementations.
• Lead cross-functional coordination for channel launches and adoption.
• Support testing, validation, and readiness before production deployment.

Skills

Bachelor's degree

Product management

Cross-functional leadership

Requirements gathering

Channel onboarding

Clear communication

APIs & integrations

Education

Bachelor's degree or equivalent

Job description

Humana, Inc. invites a Lead Product Manager to drive expansion of the enterprise Next Best Action (NBA) decisioning capability across channels.

You will serve as the primary liaison between channel organizations and NBA platform teams to translate needs into scalable capabilities. Ideal candidates have proven experience leading cross-functional product initiatives, translating business requirements into technology solutions, and delivering enterprise capabilities across complex stakeholder