Lead Product Designer — Public Safety SaaS (Remote)

Mark43

Athens (GA)

Remote

USD 140,000 - 205,000

Full time

2 days ago

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Job summary

Mark43 is seeking a Lead Product Designer who will own a critical area of our product portfolio. You will partner with Product and Engineering to decide which problems to solve, guiding the design strategy across dispatch, records, analytics, and mobile apps.

You will shape design culture, elevate craft, and mentor others while shaping AI-powered experiences for public safety. This role offers remote-friendly work across multiple sites and a strong impact on real-world outcomes.

Qualifications

10+ years of professional product design experience.
Experience designing and shipping complex enterprise software.
Ability to independently lead product areas and navigate ambiguity.
Experience partnering with Product and Engineering leaders.

Responsibilities

Set the design direction for a critical product area and create a clear long-term vision.
Lead discovery through delivery by researching, synthesizing insights, and choosing among approaches.
Balance user needs, technical constraints, and business priorities in design tradeoffs.
Work with first responders to translate high-stakes workflows into intuitive experiences.
Design across devices and environments, from workstations to mobile apps.
Contribute to design systems and mentor other designers.
Present design concepts to customers and leadership with clear rationale.
Explore AI and emerging tech to improve public safety workflows responsibly.
Refine interactions and collaborate with Engineering to ship strong concepts.