Lead Print & Customer Solutions Specialist

FedEx Group; Huntington Beach (CA); On-site; USD 52,000 - 80,000; Full time

Job summary

FedEx Group in Huntington Beach is seeking a Lead Consultant to handle customer orders, pricing, and consultative selling for FedEx Office products and services. The role includes coordinating store activities, producing complex orders, and guiding production processes with leadership direction.

You will ensure quality during and after production, manage digital imaging tasks, and help solve escalated customer issues with a solutions-oriented approach.

Qualifications

• Demonstrates consultative behaviors to deliver friendly, expert service.
• Manages production flow, ensures orders are done right and on time.
• Takes customer orders, provides pricing, and recommends FedEx Office products.
• Performs complex digital imaging and large job management.

Responsibilities

• Takes customer orders and provides pricing information.
• Performs consultative selling and recommends FedEx Office products and services.
• Manages production flow and ensures on-time completion of orders.
• Oversees digital imaging, finishing services, and large job management.

Job description

FedEx Group in Huntington Beach is seeking a Lead Consultant to handle customer orders, pricing, and consultative selling for FedEx Office products and services. The role includes coordinating store activities, producing complex orders, and guiding production processes with leadership direction.

You will ensure quality during and after production, manage digital imaging tasks, and help solve escalated customer issues with a solutions-oriented approach.